Shipping policy

Diddy Carry Shipping Policy

Last updated: October 9, 2026

Thank you for shopping with Diddy Carry. Please review the information below carefully before placing your order.

Pre-Order Notice

Diddy Carry is currently available on a pre-order basis.

Due to high demand, orders are being reserved from our upcoming inventory. By placing an order, you acknowledge that your purchase is a pre-order and will not be shipped immediately.

Our current estimated shipping timeframe for pre-orders is 4–8 weeks from the date your order is placed.

We will send you a shipping confirmation email with tracking information once your order has been dispatched.

Please note that the 4–8 week timeframe is an estimate and not a guaranteed delivery date. If there is a significant delay beyond the estimated shipping timeframe, we will contact you with an update and, where applicable, provide options regarding your order.

Order Processing

Because Diddy Carry products are currently sold as pre-orders, our normal processing period begins once inventory for your order becomes available.

Once your order is ready for fulfillment, please allow approximately 1–3 business days for processing before shipment.

You will receive an email confirmation when your order has shipped.

Estimated Shipping Time

Our current estimated timeframe for pre-orders to ship is 4–8 weeks from the order date.

Once your package has been handed over to the shipping carrier, actual transit time may vary depending on your location, the carrier, customs processing, severe weather, holidays, or other circumstances outside our control.

Tracking Your Order

Once your order has shipped and tracking information becomes available, it will be sent to the email address provided at checkout.

Please allow a few business days for tracking information to begin updating. In some cases, carriers may not scan a package immediately after receiving it.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us at gabrius.ecom@gmail.com as soon as possible.

We will do our best to update your information before fulfillment begins, but we cannot guarantee that changes can be made once an order has entered fulfillment or has been shipped.

Lost, Delayed, or Missing Packages

If your tracking information has not updated for an extended period or you believe your package may have been lost in transit, please contact us at gabrius.ecom@gmail.com.

We will review the shipment and work with our fulfillment partner or shipping carrier to determine the appropriate next step.

If tracking shows your package as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and with the shipping carrier. You may also contact us for assistance.

International Orders, Customs & Taxes

International orders may be subject to import duties, taxes, customs charges, or other fees imposed by the destination country.

Unless otherwise stated at checkout, customers are responsible for any applicable import charges.

Customs processing may also cause additional delivery delays outside of our control.

Cancellations, Returns & Refunds

Because your purchase is a pre-order, please review the 4–8 week estimated shipping timeframe before ordering.

If we experience a significant delay beyond the shipping timeframe provided at the time of purchase, we will communicate the delay and provide any cancellation or refund options required by applicable law.

For products that have already been delivered, we offer a 30-day return period, subject to the eligibility requirements in our Return & Refund Policy.

Please do not return products to the address shown on the shipping package without contacting us first, as our return and fulfillment locations may be different.

To request assistance with a cancellation, return, damaged item, or refund, contact gabrius.ecom@gmail.com.

Contact Us

If you have questions regarding your pre-order, shipment, or delivery, please contact:

Diddy Carry
Email: gabrius.ecom@gmail.com