Diddy Carry Return & Refund Policy

Last updated: October 9, 2026

Pre-Orders

Diddy Carry is currently sold on a pre-order basis, with an estimated shipping timeframe of 4–8 weeks from the date of purchase.

Please review the estimated shipping timeframe carefully before placing your order.

If we are unable to ship your order within the timeframe communicated at the time of purchase, we will provide any cancellation or refund options required by applicable law.

30-Day Returns

We offer a 30-day return period, beginning on the date your order is delivered.

To be eligible for a standard return, your item must be in the same condition in which you received it: unused, unworn, with any original tags, and in its original packaging. You will also need your receipt or proof of purchase.

To request a return, contact gabrius.ecom@gmail.com before sending anything back.

If your return is accepted, we will provide instructions explaining where and how to return your item.

Do not send your order back to the address printed on the original shipping package unless we specifically instruct you to do so. Unauthorized returns may not be accepted.

Damaged, Defective or Incorrect Items

Please inspect your Diddy Carry as soon as it arrives.

If your product arrives damaged, defective, or incorrect, contact us immediately at gabrius.ecom@gmail.com with your order number and photos or videos showing the issue.

We will review the issue and, when appropriate, provide a replacement, refund, or another suitable resolution.

Change-of-Mind Returns

If you receive your order and simply change your mind, you may request a return within 30 days of delivery, provided the product remains unused, unworn, and in its original condition and packaging.

Original shipping charges are generally non-refundable unless required by applicable law or the return results from an error on our part.

Exchanges

If you would like a different item or variation, please contact us. The fastest option may be to return the eligible item and place a new order after the return has been accepted.

European Union Customers

If your order is shipped to the European Union, applicable consumer laws may provide you with a 14-day right of withdrawal for eligible online purchases.

Nothing in this policy is intended to limit rights that cannot legally be excluded or restricted.

Refunds

Once we receive and inspect an approved return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow up to 10 business days for your bank or card provider to process the refund after we issue it.

If more than 15 business days have passed since we approved your refund, please contact gabrius.ecom@gmail.com.

Contact Us

For returns, damaged products, refunds, or other order questions:

Diddy Carry
Email: gabrius.ecom@gmail.com